Alisa Hotel & Spa | Hotel in Hanoi, Vietnam

| 8.1 (999 Reviews) |   Pet Friendly  10 Bathrooms  31 Guests
French Quarter Hotel | Alisa Hotel & Spa

Hotel with Laundry, Air Conditioner and Designated Smoking Area

Well situated in Hanoi, Alisa Hotel & Spa provides 4-star accommodations close to Thang Long Water Puppet Theater and Hoan Kiem Lake. The property is around a 14-minute walk from St. Joseph Cathedral, 1.8 miles from Ha Noi Railway station and 1.9 miles from Hanoi Temple of Literature. The property has a 24-hour front desk, airport transportation, an ATM and free WiFi throughout the property. At the hotel all rooms include air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All rooms will provide guests with a fridge. Popular points of interest near Alisa Hotel & Spa include Hanoi Old City Gate, Trang Tien Plaza and Hanoi Opera House. Noi Bai International Airport is 15 miles from the property.

Alisa Hotel & Spa is located in Hanoi.

This 20 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Wellness Facilities, Spa, and several others. This is a 4 star rated property and has over 999 reviews with the average score of 8.1 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Hotel if you want to learn more about this Casai place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Alisa Hotel & Spa in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alisa Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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7 Hàng Vôi, Hanoi, Vietnam

Amenities

Air Conditioner
Pet Friendly
Designated Smoking Area
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
Activities
  • Foot massage
  • Cooking class
  • Full-body massage
  • Tour or class about local culture
  • Spa/Wellness packages
  • Massage
  • Neck massage
  • Bike tours
  • Couples' massage
  • Head massage
  • Walking tours
  • Back massage
  • Spa facilities
  • Spa
General
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Pet friendly
Guest Services
  • Airport shuttle
  • Ironing service
  • Lockers
  • ATM on site
  • Express check-in/out
  • Concierge
  • Shuttle service (additional charge)
  • Fax/Photocopying
  • Daily housekeeping
  • Laundry
  • Shuttle service
  • Currency exchange
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Car rental
  • Tour desk
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Key card access
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Transportation/Shuttle
  • Public transit tickets
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are allowed upon request and free.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
8.6
Location:
9.13
Staff:
9.35
Facilities:
8.07
Comfort:
8.36
Cleanliness:
8.33
Joel
Aug 29, 2025 07:00:00 AM
Review Score:   6
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Room was large with a lot of natural light. Bed and pillows were comfortable.
Negative: Hairs throughout bed like the linen had not been changed. Step in bath shower with shower curtain. Very outdated. No breakfast.
See All Reviews

Room Arrangement

Room Info Facilities
Triple Room with Balcony
Room Type: Triple
Room Size: 36 m2
1 Full bed(s) Bed
1 King bed(s) Bed
Triple Room with Balcony

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Lockers, Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Dryer, Refrigerator

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Clothes rack
Family Suite
Room Type: Family
Room Size: 36 m2
2 King bed(s) Bed
Family Suite

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Toothbrush, Shower cap, Toilet, Towels

General

Lockers, Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Kitchen

Dryer, Refrigerator

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Clothes rack
Family Suite with Balcony
Room Type: Family
Room Size: 38 m2
2 King bed(s) Bed
Family Suite with Balcony

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Lockers, Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Dryer, Refrigerator

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Clothes rack
Triple Room with City View
Room Type: Triple
Room Size: 34 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Triple Room with City View

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Lockers, Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Kitchen

Dryer, Refrigerator

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Clothes rack
Superior Twin Room
Room Type: Twin
Room Size: 20 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Lockers, Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Kitchen

Dryer, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Clothes rack
Superior Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Lockers, Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Kitchen

Dryer, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Clothes rack
Deluxe Double Room
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Lockers, Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Kitchen

Dryer, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

View

City view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Clothes rack
Deluxe Twin Room
Room Type: Twin
Room Size: 22 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Lockers, Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Kitchen

Dryer, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

View

City view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Clothes rack
Suite with Balcony
Room Type: Suite
Room Size: 36 m2
1 Queen bed(s) Bed
Suite with Balcony

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Lockers, Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Dryer, Refrigerator

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Clothes rack
Suite with Balcony
Room Type: Suite
Room Size: 36 m2
2 Twin bed(s) Bed
Suite with Balcony

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Lockers, Trash cans, Key card access, Key access, Air conditioning, Hardwood or parquet floors, Safe, Smoke Alarm, Fire extinguisher, Soundproof

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Satellite channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Dryer, Refrigerator

Living Area

Sitting area, Desk

View

View, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Adapter, Clothes rack

FAQ's

Is this Alisa Hotel & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alisa Hotel & Spa?

Check-in time for Alisa Hotel & Spa starts counting from 1:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alisa Hotel & Spa have a swimming pool?

No, this Alisa Hotel & Spa does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alisa Hotel & Spa?

Best-rates for the Alisa Hotel & Spa starts from $36 per night with includes Air Conditioner, Designated Smoking Area, Accessibility, Transportation/Shuttle, Wellness Facilities, Spa, Guest Services, Child Friendly, Pet Friendly, Security/Safety, Sports/Activities, Internet, Laundry with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alisa Hotel & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alisa Hotel & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alisa Hotel & Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alisa Hotel & Spa?

Based on the information reported by the owner or manager, the Alisa Hotel & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alisa Hotel & Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alisa Hotel & Spa are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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